Multi-Instance for QC Agent Scores

# Live

Duplicate & Scale Score Configs

March 24, 2026

Pencil now supports duplicating score integrations from Settings → Scores, starting with the QC Agent score. This update introduces a standardized 3-dots context menu on score cards and enables teams to safely create multiple configurations for the same 3rd party provider like QC agent, Brainsuite, Creative X.

The original 3rd Party score remains permanent and protected to prevent accidental deletion and preserve historical data. Additional (duplicated) instances can be configured independently and removed when no longer needed.

This release is scoped to support all 3rd-party scores like QC agent, Brainsuite, Creative X and Pencil’s Media Performance Score will be added in future iterations.

Who it’s for

Workspace Admins managing multiple clients or brands

Teams running campaigns that require separate QC configurations

Workspaces using the QC Agent score

How it works

All 3rd party score cards like QC agent, Brainsuite, Creative X etc now include a 3-dots menu

Default instance: Edit and Duplicate only (Delete is disabled)

Duplicated instances: Edit, Duplicate, and Delete

Selecting Duplicate immediately creates a new instance and opens the configuration modal

API keys are never copied and must be added manually for each duplicate

Key details and limitations

The default 3rd party score cannot be deleted

Duplicated instances may appear Disconnected until configured

No changes were made to scoring logic or evaluation models

What’s next

Enable multi-instance management for Pencil’s Media Performance Score

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